Communication Skills Assessment
Purpose: COMSA will assess whether a person is able to communicate and listen effectively.
No. of questions: 38
Question type: Self-report
Estimated completion time: 10 minutes
Shorter versions of assessment: N/A
Report Includes:
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Summary
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Introduction
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Graphs
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Detailed narrative interpretation
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Strengths and Limitations
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Advice
Factors and Scales:
Overall Score plus 5 scales:
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Insightfulness: Ability to read others and understand things from their point of view.
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Verbal Expression: Ability to deliver a clear and concise message.
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Assertiveness: Willingness to express differing opinions and to stand up for oneself.
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Listening Skills: Understanding of the rules of “listening etiquette” and the ability to actively attend to others.
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Emotional Management: Ability and willingness to deal with one’s own, as well as other people’s, emotions.
APPLICATION:
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Pre-employment
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Professional development
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Team building
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Leadership development
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Sales and customer service training